Final Fantasy 14 fans were eagerly awaiting the July 2 release of the Dawntrail expansion, with pre-orders going live on the Square Enix website. However, what should have been a simple process turned into a chaotic nightmare for many.
Issues started cropping up right from the beginning, with fans experiencing failed card payments when trying to secure their pre-orders. Even when switching to PayPal, the problems persisted, leading to frustrated players searching for solutions.
Not even the Collector's Editions were safe from the debacle, with Square Enix advising users to log out of their accounts and use guest checkout, creating even more confusion in an already chaotic situation.
The FFXIV Dawntrail Collectors Edition Preorder Experience pic.twitter.com/0mHKpaXtj3
— Nipah š£ Yume Con Mexico (@NipahDUBS) March 26, 2024
The challenges continued as the Square Enix Store struggled to handle the influx of traffic, causing errors, crashes, and login issues for countless players. Switching to Steam didn't provide a respite either, as users reported not receiving their registration codes after pre-ordering through the platform.
Just when it seemed like things couldn't get any worse, the Final Fantasy 14 Twitter account announced a new issue with pre-order code delivery, adding more fuel to the fire. Buyers were warned of potential delays in receiving their codes due to the high volume of pre-orders.
(Pre-order Code Delivery) We're aware that there is a delay in receiving Dawntrail pre-order bonus codes when ordering via the Square Enix Store. Rest assured, codes are being delivered sequentially, but the email may take up to several hours to arrive due to the high volume ofā¦
— FINAL FANTASY XIV (@FF_XIV_EN) March 26, 2024
With players still grappling with login problems, missing codes, and a general sense of frustration, the situation remains unsettled. Console players may find some relief with digital collector's editions, but even then, precautions need to be taken to ensure a smooth experience.
As the chaos unfolds, Final Fantasy 14 fans are left hoping for a resolution to the pre-order debacle, eager to dive into the world of Dawntrail without any more obstacles in their way.
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